Hospitality Operations Design and Service Delivery: Foundations of Hotel and Food Service Operations is a practical and research-based guide that explores the principles and practices shaping modern hospitality management. Drawing from teaching experience, industry insights, case studies, and academic research, Prof. Jacqueline Cheptepkeny Korir bridges the gap between theory and practice in hotel and food service operations.
Designed for students, lecturers, researchers, and hospitality professionals, the book provides diverse perspectives on hospitality operations while encouraging critical thinking, discussion, and innovation in the industry.